Last updated May 27, 2021

In brief

In order to give you a great experience with cylindr and our associated sites, we collect some personally identifiable information. We collect the least amount of data possible and only with your consent. We don’t sell your information to third parties and, along with our third-party service providers, we do our best to maintain the security of your information.

See our full privacy policy below, which includes policies about cookies and email communication, for the details of what cylindr and our associated sites collect and why.


What information we collect and why

From website browsers

If you’re browsing one of our websites (,,, we collect the same basic information that most websites collect, using common internet technologies like cookies (see below) and web server logs.

This is information we collect from everybody, whether or not they have an account and includes the visitor’s browser type, language preference, referring site, additional websites requested and the date and time of each visitor request. We also collect potentially personally identifying information like Internet Protocol (IP) addresses.

We collect this information to better understand how our visitors use our websites and to monitor and protect their security.

Through Google Analytics

We use Google Analytics to track and measure site traffic, which helps us make improvements and better understand our users. Google Analytics gathers non-personally identifying information about your visits to the cylindr website and associated properties, such as your IP address, browser type, referring and exit pages, internet service provider and time stamp.

We do not use Google Analytics to track individuals or monitor their use of our sites, nor do we allow any third party to individually track our users or correlate your IP address with your identity. Google provides further information about its own privacy practices and offers a browser add-on to opt out of Google Analytics tracking.

For user accounts

Creating an account or joining one of our email lists requires some basic information, for instance a user name, email address, name and location. This may be considered “User Personal Information,” as there is the possibility that it could, alone or together with other information, personally identify someone. Information such as a user name and password, an email address, a real name, and a photograph are examples of “User Personal Information.”

We need a certain amount of User Personal Information to create your account and to provide the services you request. For example, if you say it’s okay, we’ll use your email address to communicate with you. There’s more details on email communication below.

In order to keep track of user accounts, we use WordPress for and and CampaignMonitor for general client/customer relationship management. These two systems may contain your email address, name and some additional personal information you provide. You can always delete your user account by following the instructions provided when you created the account or contacting us at

User Personal Information does not include aggregated, non-personally identifying information, which we might use to optimize our websites and services.

From job applicants

We intake and process personal data as part of our recruitment efforts to manage the process, assess and confirm the suitability of candidates and determine whom to offer positions to. When candidates submit CVs as part of an open recruitment competition or through unsolicited applications, we only use the data for recruitment – not for any other purposes.

CVs and personal data associated with the recruitment process are stored for a short period on local drives and then transferred to a secure folder on Box. We take reasonable efforts to guard our local physical drives and Box meets GDPR data processing obligations; their own privacy policy explains their commitment to data security.

We retain CVs for a maximum of three months after the completion of a recruitment cycle or after receiving an unsolicited application. If you do not want us to retain your CV, please contact us via email at to ask for it to be deleted.


Cookies are small files transferred to your computer’s hard drive through your web browser (when enabled) that allow the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to give you the best experience on our websites by, for example, remembering your settings and gathering usage statistics. We do not use cookies for any re-marketing. Your continued use of cylindr websites lets us know that you’re okay with that.

You can use your browser settings to limit or disallow the use of cookies, although this may disable useful features of the website.

Email communication

If you’ve opted in to a newsletter or opened an account, we use your email address to communicate with you. We always make sure you can opt out of email communications or unsubscribe and never re-distribute our users email addresses. We use Campaign Monitor and WordPress to manage our customer information and newsletters and they also take user privacy very seriously. You can read their respective policies on the Campaign Monitor and WordPress websites.

We may occasionally send you notification emails about new features, requests for feedback or important policy changes. You can remove your account or opt out of email communication at any time by using the unsubscribe link in mails from us or by changing the settings in your account.

In order to make our messages more meaningful and check that we’re not sending things you don’t want, we might include pixel tags in emails. A pixel tag is a small, clear image that can tell us whether or not you have opened an email and what your IP address is. Please opt out of emails from cylindr and our associated properties if you prefer not to receive pixel tags.

Keeping your information safe

cylindr takes all measures reasonably necessary to protect all our users’ information from unauthorized access, alteration or destruction, maintain data accuracy and ensure it is used appropriately. We follow generally accepted industry standards to protect whatever personal information our users give us.

While we cannot guarantee the absolute security of information as no method of electronic transmission or storage can possibly be 100% secure, the third-party services cylindr uses to store user data, such as, Campaign Monitor, WordPress and Google Analytics, have the expertise and infrastructure to keep such data secure and ensure availability

Access and correction

You are welcome to contact cylindr via email at to ask for a copy of any personal information you have sent to us, as well as to ask for it to be corrected or deleted.

© CYLINDR 2024 | Hammerensgade 1, 1267 Copenhagen K, Denmark |